Electric Operations COA

The Utilities Board of the City of Andalusia provides electrical services to over 4,500 customers in the City of Andalusia. The electrical system grid consists of 166 miles of power line and more than four substations. Our goal is to provide efficient, reliable and economical electricity for the citizens of Andalusia. Our vision is to be the best electric utility provider with regard to rates, customer service, reliability and community involvement.

The Utilities Board receives its wholesale power from PowerSouth, a generation and transmission cooperative with headquarters in Andalusia, Alabama. PowerSouth is a $1 billion generation and transmission cooperative that provides wholesale power to 16 distribution cooperatives and four municipalities. AEC's 20 member-owners serve the electrical needs of more than 800,000 residential, commercial and industrial customers, which includes more than 350,000 consumer accounts in 39 Alabama counties and 10 northwest Florida counties.

The Utilities Board of the City of Andalusia is a Touchstone Energy Partner. Touchstone Energy is an alliance of more than 620 electric cooperatives and partners in 41 states that collectively deliver power and energy solutions to more than 18 million customers every day. Touchstone Energy cooperatives and partners are local, active members of their communities dedicated to serving commercial, industrial, agricultural and residential customers with integrity, accountability, innovation, and commitment to the community.

Alabama 811

Contact Us:

Phone - (334) 222-1332
Fax - (334) 222-9058

Operations Manager:

Jeff Puckett


100 Waits Drive (off Sutton Rd
Andalusia, AL 36420


Utilities Office
Monday - Friday
8:00 AM - 5:00 PM

Utilities Warehouse

Monday - Friday
6:00 AM - 2:30 PM

View about the City's Outdoor Lighting

Energy Conservation Tips

Soaring fuel costs have become an unfortunate reality for our nation. We feel the effects at the gas pump, grocery store and in almost every other aspect of our daily lives. The Andalusia Utilities Board is also affected by rising fuel costs, especially the cost of natural gas used for electricity generation. We share your concerns about high fuel prices and encourage everyone to help reduce energy bills by implementing these simple energy conservation methods.

Heating Tips

  • Clean or replace furnace filters once a month.
  • Set thermostats as low as comfortably possible. Andalusia Utilities Board recommends thermostats be set at 68 degrees or cooler.

Water-heating Tips

  • Repair leaky faucets promptly.
  • Lower the thermostat on water heaters. A setting of 115 degrees Fahrenheit provides comfortable hot water while conserving electricity.

Indoor Lighting Tips

  • Use compact fluorescent bulbs – they are up to four times more energy-efficient than incandescent bulbs and provide the same lighting.
  • Turn off lights in any unoccupied room.

Dishwasher Tips

  • Let dishes air-dry.
  • Check user’s manual for recommended water temperatures. Many models have internal heating elements that allow users to set water heaters to lower temperatures.

Refrigerator and Freezer Tips

  • Don’t keep refrigerators or freezers too cold. Recommended temperatures are 37 degrees to 40 degrees Fahrenheit for the fresh food compartment of refrigerators and 5 degrees Fahrenheit for the freezer section. Chest-type freezers should be kept at zero degrees Fahrenheit.
  • Make sure refrigerator door seals are airtight

Other Kitchen Tips

  • Use a covered kettle or pan to boil water it’s faster and uses less energy.
  • Match the size of pans to heating elements.
  • Turn electric stovetop burners off several minutes before the allotted cooking time. Stored heat will allow the food to finish cooking without using more electricity.
  • The same principle applies to oven cooking.
  • Use small electric pans or toaster ovens for small meals rather than your large stove or oven.
  • Use pressure cookers or microwave ovens when convenient to do so.

Laundry Tips

  • Wash clothes in cold water when possible.
  • Wash and dry full loads.
  • Clean the lint filter in dryers before each load to maximize air circulation.
  • Use the cool-down feature of dryers to allow clothes to finish drying with residual heat.

Planned Outages

The Andalusia Utilities Board works to provide the most reliable services for our customers by making improvements and repairs to our electrical, water and sewer systems. Occasionally, these improvements or repairs will require that your electric or water service be temporarily disconnected. In planning these outages, we work with the local newspaper, television, and radio to alert you of any planned outages. We appreciate your patience during these times as improvements to the electrical and water systems mean more quality service for you, our customer.

Safety Tips

Power Lines Safety

Play it safe. Power lines bring electricity from generating plants to our communities and into our homes. They are a vital part of the electrical transmission and distribution system. They can also be dangerous.

Here are some basic rules about power line safety:

  • Never climb power poles or transmission towers.
  • Never climb trees near power lines.
  • Stay away from downed power lines.
  • Never drive over a downed line or under a low hanging line.
  • Keep ladders, antennas, kites, and poles away from power lines.
  • If you encounter a power line problem, please call the Andalusia Utilities Office at 334-222-1332 whether it be during normal business hours or after hours.

Around The House

  • Cords - Don't place appliance cords where they will come into contact with the stove or other heated surfaces. Don't hang appliance cords over countertops so they won't be accidentally pulled down.
  • Ladders - Exercise caution when using ladders, painting, pruning or cleaning near a service drop. (A service drop is where the wiring comes into a house or building at the meter.) Weatherproofing on the overhead wiring is not insulation. This covering can become brittle and cracked, exposing you to electrical contact.
  • Outlets - Look for outlets that have loose fitting plugs, exposed wires or broken plates. Have them fixed by a qualified electrician. Use safety covers on all outlets accessible to children.
  • Pools - Don't use electrical appliances near pools; don't route extension cords in the vicinity of pools; don't raise pool maintenance or rescue poles into overhead power lines.
  • Shoes - Avoid damp or wet areas when using electrical power tools outdoors. Wear sturdy, rubber-soled shoes when working with electrical appliances outdoors. NEVER use electrical equipment when barefooted.
  • Trees - Don't climb trees near power lines. Keep balloons, kites, fishing lines and aluminum poles away from overhead lines.

Surge Protection

Plan now to protect your valuable computer and home entertainment equipment from the damage lightning and power surges might cause. The Andalusia Utilities office features a Whole Home Surge Suppression program that includes a meter base device and individual plug-in devices, which can be used throughout your home.

How our Program Works

We offer the most effective power quality equipment on the market today. Our program offers a two-stage approach to protecting your valuable equipment. First, the primary form of protection consists of a meter base device placed at the service entrance of your home. Secondly, we offer individual devices that are placed throughout your home are designed to protect your more sensitive electronic equipment such as computers, TVs, and microwaves.

Benefits of our Program:

  • Designed to save appliances from damage.
  • Gives you peace of mind when you're away from home on vacation or at work.
  • Each one of our devices come with a comprehensive warranty.